Frequently Asked Questions

i se ve la imagen pero perido

Clear answers · documented quality

Frequently Asked Questions

Straightforward answers about NMN, NAD+, BONTAC® β-NMN, serving size, product verification, subscriptions, shipping and returns.

NMN and NAD+

Understanding the Molecules

What is NMN?
Nicotinamide mononucleotide (NMN) is a molecule the body can use in pathways involved in producing nicotinamide adenine dinucleotide (NAD+). NAD+ participates in normal cellular energy metabolism and other cellular processes.
What is NAD+?
NAD+ is a coenzyme present in living cells. It is involved in cellular energy metabolism and multiple biochemical reactions. NMN and NR are different precursor molecules that the body can use in pathways related to NAD+ biosynthesis.
What is the difference between NMN, NR and NAD+?
NAD+ is the coenzyme used inside cells, while NMN and nicotinamide riboside (NR) are distinct precursor molecules. Their structures, conversion steps and supporting research are not identical. Read our detailed NMN vs. NR vs. NAD+ comparison.
Does Novera claim to diagnose, treat or prevent disease?
No. Novera NMN is a dietary supplement and is not intended to diagnose, treat, cure or prevent any disease. Information on this website is educational and is not a substitute for professional medical advice.

The product

Novera NMN 30,000

How much NMN is in each serving?
Each two-capsule serving provides 1,000 mg of BONTAC® β-NMN. Each capsule contains 500 mg. Every bottle contains 60 capsules, equal to 30 two-capsule servings.
What is BONTAC® β-NMN?
BONTAC® is the documented source of the β-NMN raw material used by Novera. Novera identifies its ingredient source and provides supporting product documentation so customers can evaluate origin, identity and quality.
Was BONTAC-supplied NMN used in research involving Harvard’s David Sinclair?
Yes. The Key Resources Table of a preclinical paper published in Cell and co-authored by Harvard Medical School researcher David A. Sinclair identifies Bontac Bio-Engineering as the source of the NMN used in that research. This does not mean the finished Novera product was studied or endorsed. See the documented Page 89 evidence.
Where is Novera NMN manufactured?
The finished product is manufactured in Japan under certified GMP standards using BONTAC® β-NMN raw material.
Are the capsules vegan?
Yes. Novera uses vegan HPMC capsules. The product documentation also identifies Kosher and Halal certification.
How should I take Novera NMN?
Follow the directions printed on the product label. The labeled serving is two capsules. Consult a qualified healthcare professional before use, especially if you are pregnant, nursing, taking medication or managing a medical condition.

Verification

Purity and Documentation

How is Novera NMN verified?
Novera verifies both the BONTAC® β-NMN raw material and the finished product with separate Certificates of Analysis. This two-stage approach documents the ingredient before manufacturing and the completed product customers receive.
What does 99.9% purity mean?
The declared assay for the β-NMN raw material is 99.9%. Customers should evaluate purity together with identity, contaminant testing, manufacturing records and finished-product documentation rather than relying on a purity number alone.
Where can I review the documentation?
Visit the Verification Center to review available Certificates of Analysis, manufacturing and quality documentation, and guidance on how to read a COA.
How should NMN be stored?
Keep the bottle tightly closed in a cool, dry place away from direct sunlight, heat and moisture. Keep out of reach of children and follow any storage directions printed on the label.

Orders and support

Subscription, Shipping and Returns

How does the monthly subscription work?
Select “Monthly subscription · Save 15%” on the product page. The subscription delivers one bottle every month at 15% off the standard one-time price. Subscription management and recurring payments are processed securely through Shopify and Seal Subscriptions.
Can I cancel or pause my subscription?
Yes. You can manage or cancel your subscription before the next recurring order is processed. Use the subscription-management link provided after purchase or contact info@novera.vip for assistance.
Is shipping free?
Yes. Novera provides free standard shipping with no minimum purchase to valid addresses in all 50 U.S. states and Washington, D.C. We do not currently ship to U.S. territories, APO/FPO/DPO addresses or international destinations. Review the complete Shipping Policy.
How long does delivery take?
Orders are generally processed within 1–2 business days. Estimated carrier transit is typically 3–7 business days, although Alaska, Hawaii, severe weather, peak periods and carrier operations may require additional time.
Can I track my order?
Yes. Tracking information is emailed when the order ships. You can also enter the carrier and tracking number on our order-tracking page.
What is the return policy?
Novera offers a 30-day money-back guarantee. If you're not satisfied, you can return your order within 30 days of receipt for a full refund, whether or not it has been opened. Conditions and exclusions apply. Review the complete Return & Refund Policy before initiating a return.

Still have a question?

Review the evidence, contact Novera, or visit the product page.

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.